We're committed to providing you with high-quality products, but we understand that sometimes things don't work out. If you're not satisfied with your purchase, we always try to offer a fitting solution.
To initiate a return or exchange, please follow these steps:
1. Send us an email at order@herenowbrand.com. Make sure to include the order number of the order you want to return in the subject of the email.
2. Please ensure that the packaging is well packed and protected from possible damage.
3. Return fees will be covered by you.
Once your return is received and inspected, we will process your refund or exchange within 30 days.
You will receive an email confirmation with the details of your refund or exchange.
